Shipping policy

Shipping and Order Processing:

Customer Service Hours and Response Time

Our customer service operates from Monday to Friday. Please allow 1-2 business days to receive a response; we strive to respond to you as soon as possible.

Order Processing and Shipping

We strive to process and ship all orders within 2-3 business days from the confirmation of payment.

Shipping Costs

We offer FREE international shipping for all orders.

Estimated Delivery Times

Orders are typically delivered within 7 to 10 business days.

Preparation and Packaging

Please allow 2-3 business days to prepare and pack your order before shipping.

Tracking Number

You will receive an email once your order has been shipped, along with the corresponding tracking number.

If you do not receive an email with the tracking number, please contact us at fijicorporation@gmail.com for assistance.

Shipping Provider

Deliveries are made by Fiji Post and FedEx to ensure reliable and secure service.

Lost or Stolen Packages

Please note that lost or stolen packages during shipping are not covered by insurance. We cannot be held responsible for any loss or theft of packages once they have been delivered to the shipping company.

Duties and Taxes

There may be foreign duties and/or taxes applied by customs to your order upon delivery.

We cannot be held responsible for these charges, and they will not be refunded by Fiji Swim.

If you have questions about the charges and how they may affect you, we recommend contacting your local customs office for more information.

Item Availability

Please note that stock quantities are not updated in real-time.

Occasionally, an item may be out of stock at the time of purchase. If you purchase an out-of-stock item, you will receive an email notification, and you will be offered an appropriate replacement or a full refund.

Additional Questions about Our Shipping Policies

If you have any additional questions about our shipping policies, please do not hesitate to contact us. We are here to assist you.